Ticket Policy

All Sales are final. There are no refunds or exchanges. All 2011-12 ticket revenues are in escrow until the concerts occur. Your ticket purchase will appear on your credit card statement as The Philadelphia Orchestra.  If your tickets are being mailed to you, it is your responsibility to notify us prior to the performance if you do not receive your tickets so that we may reprint them for you upon your presenting the order confirmation, credit card used in the purchase and proper photo identification. Artists are subject to change without prior notice and a change of artist is not cause for a refund. Inclement weather is not a cause for refund unless a performance is actually cancelled. In the event of severe rain or snow, weather updates and performance status are noted on the homepage of www.philorch.org.


All artists, programs, and prices are subject to change.

We appreciate that there is concern for our future and as such, we are placing all subscripiton revenues for next season in escrow until the concerts occur. We want to provide you with this additional comfort in your investment and demonstrate our deep commitment to stage a 2011-12 season.